Solutions / Unified Communications
IP telephony & call centre systems
Desk phones, wireless handsets, video meeting rooms and call centre platforms, supplied, installed, and configured for offices, contact centres, hotels, and clinics, on the same proven platforms already running for call-centre operations at scale today.
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Hardware We Install
Complete telephony and call centre solutions
Desk IP phones
Entry to professional-grade SIP desk phones for every desk in the office, from the T3x series through to the T5xW smart media phones with built-in Wi-Fi and Bluetooth.
Microsoft Teams & Zoom native phones
Certified desk and video phones that log straight into Microsoft Teams or Zoom, giving reception, meeting rooms, and hot desks a native collaboration experience without a PC.
Wireless DECT systems
Cordless handsets and base stations for staff who are never at a desk, scaling from single-cell handsets to multicell DECT coverage across warehouses and large sites.
Conference audio & video meeting rooms
Conference room phones, wireless expansion microphones, and all-in-one video bars with touch consoles and wireless presentation for meeting rooms of every size.
Call centre building blocks
Multi-line phones with expansion modules, professional call centre headsets, busy-lamp-field consoles, and hot-desking support: the hardware layer for wallboard-ready call centre teams.
PBX & call platform design
We design the call platform around the business on Avaya, Grandstream, Yeastar, or 3CX: call queues, IVR with professionally recorded voice prompts, call recording, and wallboards, sized to the number of agents and lines in use.
Omnichannel & CRM integration
WhatsApp Business messages handled by agents alongside voice calls, with warm transfer between departments so a customer is never passed around cold. Every call and chat pops the customer's screen, supports click-to-dial, and logs automatically into Microsoft Dynamics 365, Odoo, or Zoho CRM.
Trusted Brands
Where We Deploy
- Corporate offices
- Call centres & customer service teams
- Hotels & hospitality venues
- Clinics & healthcare facilities
- Education campuses
- Retail chains
Upgrade the way your team talks to customers
Our communications engineers will assess your call volumes and design a complete telephony solution: phones, platform, and call centre tools, fully installed and supported.
Book a Telephony Consultation